I’ve just started my Avon business and I’m really excited. Now, how do I get customers?

SELLING AVON ONLINE is the most fun work from home business today. Spread the word! Tell everyone you know that you sell Avon. Wear the clothes, jewelry and makeup to promote the latest Avon looks. Share the latest brochures and distribute them everywhere you go (always keep a few in your bag!). Share the link to your personal online store so people can start shopping with you online. And if you have a smartphone, make sure you’ve downloaded the Avon Social Media Center app. The posts you share from the app link directly to your online store, so anyone who clicks will be shopping with you! Selling avon online reviews and FAQ’s for new AVON reps. 

Where do I get my Avon brochures? Do they cost anything? And if so, how much?

Yes, make it a habit to include brochures as part of your regular order! Brochures are available in packs of 10, and the cost varies depending on how many you order. You can also order mark. magalogs, Avon Living magalogs and other seasonal flyers as you’re building your order. These are typically available in packs of 5 or 10. 

How do I know when my order is due?

When you log into, you’ll see the date and time your order is due on the My Orders page. In addition, you can access this information by calling our Avon Customer Insight Center (English: 1-866-513-2866, Spanish: 1-866-588-2866. You can also reach out to your Mentor for more order placement tips. 

How do I get paid?

When you place your order, you submit payment to Avon. Then, when you collect payment from your customers, the earnings leftover belong to you – the difference between what you pay Avon and what your customer pays you. For example, say your customer wants to purchase an Anew skin care product priced at $28 in the brochure. When you place your order, you pay $16.80 (provided you’ve hit your KickStart sales goal and are earning 40% – click here for more about KickStart!). That $11.20 difference is your earnings. 

Great! Are there any other ways I receive payment?

Good question. Avon runs a variety of incentives, programs in which you can earn rewards for hitting certain targets (these rewards are in addition to your usual campaign earnings from your orders). You can choose to receive any cash rewards you earn from an incentive via direct deposit to your bank account (our recommendation!). The money you earn will be deposited directly into your account. 

What is the cost to ship my order?

When you place an order on, choose “Regular Shipment,” and we’ll combine all your orders into one shipment that will be sent to you on your scheduled ship day. Need it fast? Get your order shipped the next business day for an additional fee by choosing “Ship Separate.” 


Order Total             Shipping Fee

$0 - $149.99            $6

$150 - $299.99        $8

$300 - $499.99        $12

$500+                      $15

 Campaign Sales w/ Earnings

 $0 - $149.99  (20%)

 $150 - $299.99 (20-30%)

 $300 - $499.99 (20-35%)

 $500 + (40%)



Do I also receive earnings from customers who shop with me online?

Absolutely. Online customers are a great way to build your Avon business and you’ll earn the same on your online store sales as you do on orders. 

How can I pay for my Avon order?

When you place your order online through, you can choose to pay through Visa or MasterCard credit or debit card, Discover card or Avon QuikPay. You can also process customer credit card information on Whenever possible, process payment for orders in-person with your customers, so you don't need to write down any sensitive personal information. Just log in to your account and enter payment while the customer is there or on the phone. As a reminder, always enter in the zip code associated with the credit card information used. 

I heard that I can get credit through Avon. How do I do that?

A Campaign Credit Limit may or may not be extended based on the information you provided when you enrolled, or for other business reasons. You can view your base Campaign Credit Limit by visiting the “Additional Information for You” section on the YourAvon homepage. 

I received a Campaign Credit Limit! What now?

If you were granted a Campaign Credit Limit, you have been granted an amount from Avon to put toward your order each campaign. If you choose to use your Campaign Credit Limit, you must pay the balance before your next campaign’s order is processed. If you don’t place an order in the following campaign, any payment balance is still due by 11:59 p.m. local time on your order submission date. Any past-due balance may be subject to a fee for each campaign that the balance is overdue. 

Are there any social media rules I should follow?

Yes! Visit the Social Media Center in your Web Office, where you can find all guidelines and best practices under “My SMC.”